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Privacy Policy

Privacy Policy

Effective Date: 05.08.2026

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Urbanza ("Urbanza", "we", "our", or "us"), the parent brand behind CineTea, is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website www.urbanzaonline.com (the "Site").

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By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.

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Note:

  • This policy is subject to change without prior notice. We recommend reviewing it periodically.

  • Your continued use of the Site signifies your acceptance of any updates to this Privacy Policy.

  • This Privacy Policy is part of and subject to our Terms of Use.

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1. Information We Collect

We may collect personal and non-personal information when you:

  • Register on our website

  • Place an order for CineTea or other products

  • Subscribe to our emails or WhatsApp updates

  • Participate in promotions, contests, or surveys

  • Contact customer service

  • Browse or interact with our Site

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Personal Information May Include:

  • Name

  • Email address

  • Mobile number

  • Shipping and billing addresses

  • Payment information (e.g., credit/debit card details)

  • Shopping preferences, purchase history, and demographic details

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Automatically Collected Information May Include:

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on pages

  • Cookies and similar tracking technologies

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Optional Features:

If you choose to invite friends to Urbanza or share CineTea products (e.g., via referrals), we may collect their names and email addresses to facilitate the invite.

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2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your product orders

  • Provide a personalized shopping experience

  • Respond to your inquiries or service requests

  • Send order confirmations, promotional offers, and product updates regarding CineTea and Urbanza

  • Improve our products, services, and website experience

  • Detect and prevent fraud or misuse of our Site

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Third-Party Services

We may engage trusted partners to help operate our business (e.g., logistics partners, payment gateways, email service providers). These parties are permitted to access your data only for specific tasks and are required to keep your information secure.

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Strategic Partnerships

From time to time, we may collaborate with strategic partners, including on co-branded promotions or product bundles. Your data may be shared with them only as needed for the purpose of the collaboration.

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Legal Disclosures

We may disclose information if required by law or if necessary to protect our legal rights, enforce terms, or prevent fraud and harm.

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Mergers or Business Transfers

If Urbanza undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that process.

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3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core site functionality (like remembering login or cart details)

  • Analyze site traffic and performance

  • Personalize content and offers

You can manage cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features on our Site.

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4. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

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Key Security Measures Include:

  • SSL Encryption: Used for all sensitive online transactions.

  • Access Control: Restricted access to personal data among authorized employees and partners.

  • Monitoring: Regular security audits and system monitoring.

Please note that while we take rigorous precautions, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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5. Your Choices and Rights

  • Account Updates: If you are a registered user, you may update or correct your personal details and communication preferences by logging into your account or contacting us at info@urbanzaonline.com.

  • Marketing Communications: You may opt-out of marketing emails at any time by clicking the “unsubscribe” link in any email or by reaching out to us directly.

  • We will make every effort to process your opt-out requests promptly, though you may continue to receive communications during the processing period.

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6. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies before sharing your information.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Urbanza / CineTea

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